Welcome to AIR Avionics Support

This is where you will find most answers. If there should still be any questions left, don’t hesitate to contact us.

Downloads and Documentation

Support Knowledge Base

In our support knowledge base we provide answers to the most common questions regarding our products. Due to the high load on our hotline at the moment, we recommend using the knowledge base or writing an eMail.

Contact us

Phone: +49 6224 98 96 999
Weekdays 09:00 -12:00 and 14:00 to 16:00 CET
eMail: support@air-avionics.com

Service Alerts via eMail

We keep you updated regarding new software releases, best practices, and other service related information. Please subscribe to our service alerts newsletter below.

Service and Repairs

For returns, please use our online system below. All required documents including the correct return address (we have two locations) are automatically generated.

Please always use express carriers (UPS, FedEx, DHL Express) to send repairs outside of the European Union. If you use your national post service, the shipment may not be importable and sent back by the customs authorities. 

We are facing supply constraints regarding spare parts. Please calculate with more time before repairs are finished, thank you.

Ways to shop: Purchase online at AIR STORE or call +49 6224 98 96 999.

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