Service and Repairs

When sending your unit to us for service, please make sure to use the correct address (Garrecht or Butterfly) always fill out our service form below.

Contact Us

  • eMail:
  • Phone: +49 6224 98 96 999
  • Fax: +49 6224 82 83 877

Mo-Fr, 08:00 to 12:00CET and 14:30 to 18:00CET

Shop Accessories

  • Shop online: AIR Store
  • via eMail:
  • +49 6224 98 96 999

Business Holidays 2017

From July 3rd 2016 to July 14th 2017 our repair workshop is closed. Please do not send units before July 17th 2017. Thanks for your understanding and have great summer holidays! All units arriving in the workshop before June 20th will be repaired before the holidays.

Our Support Hotline and eMail Support will be working normally.

Search our Support Knowledgebase

In our support system you can directly submit questions and get answers to the most common topics regarding our products.

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