Service and Repairs

When sending your unit to us for service, please make sure to use the correct address (Garrecht or Butterfly) always fill out our service form below.

Contact Us

  • eMail:
  • Phone: +49 6224 98 96 999
  • Fax: +49 6224 82 83 877

Mo-Fr, 08:00 to 12:00CET and 14:30 to 18:00CET

Shop Accessories

  • Shop online: AIR Store
  • via eMail:
  • +49 6224 98 96 999

Business Holidays 2016

From August 8th 2016 to August 19th 2016 our repair workshop is closed. Please do not send units before August 22nd 2016. Thanks for your understanding and have great summer holidays! All units arriving in the workshop before July 20th will be repaired before the holidays.

Our Support Hotline and eMail Support will be closed from August 8th to August 12th.

Search our Support Knowledgebase

In our support system you can directly submit questions and get answers to the most common topics regarding our products.

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