Support Knowledge Base

In our support knowledge base we provide answers to the most common questions regarding our products. Due to the high load on our hotline at the moment, we recommend using the knowledge base or writing an eMail.

Contact us

Phone: +49 6224 98 96 999
Weekdays 09:00 -12:00 and 14:00 to 16:00 CET


Service and Repairs

Experienced a failure or defect with an AIR Avionics device?

We have various repair and service options available to help you quickly. 

Service Alerts via eMail

We keep you updated regarding new software releases. Please subscribe to our service alerts newsletter below.

Downloads and Documentation


For new AT-1 running version 21/22 (Serial number 1800 or newer), please use this update:
  • Update only possible for AT-1 running version 21 or newer.
For AT-1 running version 17 or lower (Serial number older than 1800), please use this update:

Other Files and Older Articles

TRX FLARM Update (required once in a year):

AIR Traffic Display software package (.air) in a ZIP archive. Please unzip first. IMPORTANT! Please note the special update instructions in the service bulletin and/or installation manuals.

Open radar.xml to Flarmnet converter for AIR Traffic Displays

Due to a lack of components and spare parts, we can, unfortunately, no longer offer repair services for legacy Volkslogger units. 

Various fixes and support for the latest FLARM protocol versions. Our sincere thanks from the entire team at AIR Avionics to Dave Nadler, who has updated and vastly improved the software in his spare time.

New in Version 1.2 (2433):

  • Resolved Com channel length issues
  • Log interval minimums changed
  • Integrates latest polar files
  • Increased range for te comp setting
  • Wind and OAT display on the main screen (expert setting)
  • Fixed several minor bugs

New in version 1.7:

  • Added pilot-configurable start point for scoring and optimization
  • Added zoom-level dependent display of city names on the map. 
  • Added ‘Insert Next’ option to the context menu to insert a waypoint as active/next control point in an AAT/racing task.
  • Highlight airspace warnings in the vertical profile view for easier identification.
  • Added live wind arrow and wind speed to the vario display element.
  • Added several navboxes
  • Resolved smaller issues

Please note: The city labels have to be installed in order to be visible on the map. Please find them below for download. The label installation works just like the installation of AIR Archive files for aeronautical data.

Download Display M/L Archive File (entire world airports, airspace, waypoints)

Download Display M/L city labels

Open Display S Data Download List (airports sorted by country code)

Ways to shop: Purchase online at AIR STORE or call +49 6224 98 96 999.

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